VISION:To become a dominant airport operator bringing world class standard to the aviation industry in West and Central Africa.
MISSION:To develop and operate world class airport terminals in Nigeria and beyond.
MMA2: Best in Nigeria, Best for West Africa
MMA2 remains the first major BOT project of its magnitude in the area of infrastructure development in Nigeria that has been successfully completed by an indigenous company. It also boasts the first and largest Multi-Storey Car Park (MSCP) in Lagos, Nigeria’s economic nerve centre and financial hub. The MSCP can conveniently accommodate 800 cars at any point in time.
Bi-Courtney has remained committed to providing first class service and maintaining the highest standard of professionalism through continuous investment in power generation, passenger facilitation and modern technology.
These technology innovations include the CUPPS, the self-service check-in kiosks, automated access gates and the Baggage Reconciliation System (BRS). And MMA2 is the first and only terminal to deploy such in Nigeria and West and Central Africa. As part of our continuous upgrade of our facilities, we specifically undertook the following capital intensive projects:
In addition, we are the only airport terminal in Nigeria that is providing baggage tags and boarding passes and the equipment was installed by our team and the system is owned by the airport!
These facilities, which are entirely customer-focused, offer various benefits to airlines, ground handlers, security officials, terminal managers and most importantly air travellers.
MMA2 is also home to top-of-the-range restaurants and retail outlets, offering wide variety of exclusive items, including some of the world’s most prestigious fashion labels and beauty products.
The philosophy we wanted to adopt at MMA2 was totally different: we want our customers and our customers’ customers (i.e. passengers) to experience the same level of service and similar technology as airports abroad (talking about Europe, SE Asia and North America). Which means:
In addition to all the above, we are also the only airport terminal with its own cargo shed.
But our total contribution towards the development of our local ‘aviators’ is much bigger. About 200 of our security staff (AVSEC) just obtained an ICAO Certificate in Aviation Security. We also trained our staff in Airport Customer Service by IATA and we trained our managers and hopefully future leaders in the industry in Airport Commercial Management also by IATA. As part of our Corporate Social Responsibility we’ve sponsored 4 teachers from the Nigerian College of Aviation Technology (NCAT) in Zaria to attend this training.
This makes us definitely a contributor to the general development of the Nigerian aviation industry and the Nigerian economy as a whole.
Our approach to safety and security is second to none in the nation’s aviation industry, just as our commitment to customer service stands unrivalled. Furthermore, in contrast to the prevalent poor maintenance culture in Nigeria, Bi-Courtney has consistently managed to keep the terminal in topmost shape.
MMA2 has been described as one of two cleanest places in the entire Lagos metropolis by a top official of the Lagos State government and former Commissioner for the Environment. It was also voted the number one Airport Terminal in the country in 2014 and in the first quarter of 2015, in an independent survey commissioned by the Ministry of Aviation.
Its pre-eminence in the nation’s aviation industry is hinged on its distinct features with unparalleled state-of-the-art facilities including a terminal building, a multi-storey car park, an apron and cargo shed.
The terminal boasts a fully-equipped clinic that is open to all terminal users. It also organises facility visit for students of primary and secondary schools, who are taken on a guided tour of all the facilities at the airport, to encourage science education among children.
Also, the World Health Organisation commended MMA2 for its cooperation in ensuring the thorough screening of passengers and visitors from the entrance to the terminal to the final exit during the EVD outbreak.
MMA2 has an obvious passenger and airline demand and currently handles over 50 flights a day throughout Nigeria.